BAI Retail Delivery 2010 Roundup
The BAI Retail Delivery conference is just coming to a close, and I attended along with the my colleagues in the Celent banking team. Attendance definitely appeared to be up over last year. The 2009...
View ArticlePayoff.com – more noise in the crowded PFM market?
I came across the following article yesterday about Payoff.com, a new fintech startup that, “turns financial planning into a game.” The blending of savings goals, badges, and social features piqued my...
View ArticleNACHA Payments 2011 Roundup
It’s been a busy few weeks. I rounded out a stretch of business travel with a visit to Austin, Texas for the NACHA Payments Conference. Bob Meara and I spent most of the time catching up with our...
View ArticleSocial Media Best Practices for Banks –“Be Cool.” Good Luck With That!
I’m still inundated with inquiries from financial institutions regarding social media. Everyone seems to be so concerned with getting on Facebook or Twitter. It’s as if that would solve all the woes of...
View ArticleShould Social Sign-in be Used For Financial Services?
Earlier this week, startup Movenbank came under fire for allowing users to its alpha site to sign in using Facebook credentials. Should Facebook be used to identify and authenticate users at a banking...
View ArticleI’m A Twitter Influencer? Huh?
Yesterday, I was informed by Obopay that they have ranked me in their top 10 Twitter influencers in North America. Before I pat myself on the back, and get you to congratulate me, I’d like you all to...
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Are Bank Facebook Apps the Future of Digital Banking?
Should banks have a Facebook presence? What should they actually offer to customers via Facebook? Should it be informational or dare I say it, transactional? A couple of interesting announcements and...
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ING Direct Canada – TV Commercial Ignites Social Outcry
ING Direct Canada recently launched a new marketing campaign in order to promote RSPs (Retirement Savings Plan). The campaign includes a TV commercial that depicts someone suffering from anxiety and...
View ArticleStriking consensus at the NetFinance conference
I spoke recently during the mobile track at the annual NetFinance conference in Arizona. My slot at the end of the first day meant that by the time my turn rolled around, I was faced with good news...
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Facebook Banking: Don’t Bank on it
On May 5th 2014, La Caixa, one of Spain’s largest financial institutions, officially announced the launch of a Facebook app that provides users access to online banking features through the Facebook...
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